North Hill Branch Library Manager

Akron-Summit County Public Library•Akron, OH

6d•Onsite

About The Position

Since 1874, the Akron-Summit County Public Library (ASCPL) has been an essential community asset, recognized nationally for excellent customer service, collaborative community involvement, and high customer and employee satisfaction. We offer a comprehensive benefits package, including paid vacation and sick leave, 11 paid holidays, voluntary benefits (health, dental, and vision), ASCPL-provided life insurance, and retirement through the Ohio Public Employees Retirement System (OPERS).

Requirements

Master’s degree in Library and Information Science.
Knowledge of management as it relates to supervision, functions, operations, and mission of the Library.
Knowledge of the principles and practices of library science.
Knowledge of library services and operations.
Knowledge of customer interests related to Library materials, programs, and services.
Knowledge of basic economics, budgeting, and accounting principles and practices.
Knowledge of the principles of intellectual freedom as they apply to public libraries.
Skill in employee and facilities management.
Ability to oversee, plan, and conduct programs and services for Library customers.
Ability to lead and develop a department and department staff members.
Ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
Skill in customer service principles, practices, and programs.
Ability to plan, implement, and manage change within the agency, division, and/or organization.
Ability to lift light objects (less than 25 pounds) and carry them short distances (50 feet or less) and push Library materials carts up to 200 pounds.
A valid driver's license, automobile insurance, and reliable personal transportation.
Ability to pass criminal background and education verification checks.

Nice To Haves

Public Librarian Certification.
5 or more years of relevant library experience.
2 or more years of supervisory experience.

Responsibilities

Leading employees in providing the highest quality service to all internal and external customers, including building morale, supporting teamwork, and managing group processes, as well as supporting the team to meet established branch objectives such as reference, collection maintenance, circulation, programming, publicity, and public use of facilities.
Overseeing the planning, implementation, and merchandising of Library programs, services, and resources.
Maintaining overall responsibility for branch security.
Serving as Library liaison with all appropriate community organizations, nonprofit agencies, local businesses, schools, and other community stakeholders.
Performing standard library routines (circulation, delivery, etc.) and providing direct customer service, including reference and reader’s advisory.
Serving as a key member of management; understanding the organization, financials, industry, customers, and strategy.
Developing and maintaining a strong working relationship with the branch Friends of the Library group.