Branch Leader

FIRSTCALL MECHANICAL GROUP LLCCharlotte, NC
Onsite

About The Position

STR Mechanical is a commercial and industrial HVAC services provider in the Charlotte metro area, partnered with FirstCall Mechanical since 2023. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services, serving a wide array of facility and customer types. With approximately 700 employees across multiple states, FirstCall is committed to building durable partnerships and expanding its operations nationwide. The company prioritizes employee growth and development, believing that individual success contributes to overall success. We strive to be the first call for talented team members seeking a career.

Requirements

  • HVAC/mechanical services/construction industry experience, leading and growing successful operations from sales to service.
  • Financial and analytical skills, and forecasting abilities, strong analytical skills
  • Demonstrated leadership capabilities include building and growing a team, resolving issues, developing talent and managing measures of accountability
  • Proficient with Microsoft Office, particularly with Excel
  • Knowledge and experience with administration of safety and OSHA guidelines

Nice To Haves

  • Technical background in HVAC, Boiler, Refrigeration, and/or plumbing systems, desired
  • Experience reporting and presenting information to executive-level management

Responsibilities

  • Promote a company culture that engenders high performance, accountability and teamwork.
  • Lead the creation and preparation of annual business plan for the branch that includes objectives for revenue, profit, and ROI as well as action plans to achieve these objectives
  • Monitor and track performance of operations quality and financial performance metrics
  • Allocate resources and develop fact-based forecasts that support the branches deliverables, goals and objectives
  • Work with sales team to leverage resources to drive growth
  • P&L responsibility for the branch to include meeting financial objectives through revenue increase, cost control, customer retention and increased earnings
  • Identify issues, gather and analyze information to develop appropriate solutions
  • Ensure timely and effective communication and follow through across the organization with employees as well as customers
  • Collaborate with the safety team to ensure job site safety, following established programs and guidelines
  • Increase efficiency and consistency in all operations activities supporting quality and timely production, as well as customer growth and retention
  • Collaborate with Accounting to ensure accurate, timely and consistent invoicing, AP/AR, reporting
  • Coordinate with hiring managers and HR to ensure adequate staffing and resources to meet demand throughout the year, ensuring effective onboarding and ongoing training.

Benefits

  • Competitive Weekly Pay
  • Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
  • 401(k) Retirement Savings Plan with a 5% match
  • Life Insurance
  • Short & Long-Term Disability
  • Up to 4 weeks of Paid Off
  • 9 Paid Holidays + Veterans Day for Veterans
  • Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
  • Generous Referral Bonus of $2,500 per referral
  • Company vehicle or allowance
  • mobile phone or phone allowance
  • uniforms
  • work boot allowances
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