Branch Intern

Border States•Grand Island, NE
•Onsite

About The Position

The Branch Intern develops an understanding of the assigned location, department, and Border States’ overall business. The internship provides challenging, real-world projects related to the intern’s career path and gives the intern opportunities to see how their work supports the company’s mission, culture, service philosophy, and organizational goals. Work may involve process improvement, project management, data support, reporting, documentation, warehousing, sales, and operations. The intern works with different departments and regions, shadows customer service representatives and branch operations, and may assist delivery drivers and interact with customers at job sites.

Requirements

  • Be a current student or a recent graduate (within the last year) in a two- or four-year degree program.
  • Excellent interpersonal, written and verbal communication, reading, and customer service skills.
  • Ability to effectively plan and organize.
  • Customer service skills characterized by competence, accuracy, responsiveness, and engagement.

Nice To Haves

  • Knowledge of business office procedures, office equipment, data entry/keyboarding, and communication systems.
  • Strong knowledge of Windows PCs and Microsoft Office, including Excel, Word, Access, and PowerPoint.

Responsibilities

  • Work on day-to-day departmental projects, including process improvement, project management, data support, reporting, documentation, and other assigned work.
  • Build relationships with employee-owners and leaders through meetings, events, and one-on-one conversations.
  • Focus on real-world projects within the assigned department.
  • Collaborate with departments throughout the company and region, including warehouse, quotations, branch operations, purchasing, inventory, and finance.
  • Assist with warehouse operations such as receiving, shipping, stock put-away, and other operational activities.
  • Shadow Customer Service Representatives and Branch Operations to learn about branch activities.
  • Shadow and assist Delivery Drivers with product deliveries to and from accounts and interact with customers at job sites.
  • Perform other duties assigned by a supervisor or designee.

Benefits

  • Health, dental, and vision benefits
  • Accident, critical illness, and hospital indemnity coverage
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Employee Stock Ownership Plan (ESOP)
  • Disability benefits
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Paid holidays
  • Paid volunteer time
  • Personal leave time
  • Bonuses upon achievement of branch and company goals
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