Branch General Manager

Lowes•Kent, WA

3d•Onsite

About The Position

As the Branch General Manager (BGM), you will be a key member of the leadership team, coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage managing the daily operations of the Branch. This role includes building and supporting a branch culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired. This leader is also responsible for maintaining a strategic view of branch talent needs, recruiting, and developing talent. The Branch General Manager drives the execution of operations strategies, analyzing relevant data to inform branch specific strategies, supporting customer service, proactively addressing branch needs, and acting as the Lowe’s brand ambassador for the community.

Requirements

5 years of experience in leading Associates in warehouse, distribution center or large retail environments
Minimum of 3 years of experience managing P&L
Experience building and maintaining cross-functional relationships in a matrixed environment
Experience with software applications such as Microsoft Office and/or a Warehouse Management System

Nice To Haves

Experience in recruiting, developing and retaining effective teams.
Experience in managing resources, time and budgets
Experience in working cross functionally, identifying, and resolving significant process improvement opportunities.
Experience taking a lead role in a corporate-led initiative or leadership experience in another Lowes Supply Chain network facility.
Bi-lingual skills, if applicable to the facility

Responsibilities

Manage the daily operations of the Branch.
Build and support a branch culture aligned to the Lowe’s mission and behaviors.
Maintain a strategic view of branch talent needs, recruiting, and developing talent.
Drive the execution of operations strategies.
Analyze relevant data to inform branch specific strategies.
Support customer service.
Proactively address branch needs.
Act as the Lowe’s brand ambassador for the community.
Hire, train, coach, motivate, and drive engagement of warehouse, driver, and branch associates.
Partner with sales teams in the field and support team members to achieve business goals.
Manage the flow of products both in and out to provide the highest level of customer service.
Work closely with cross-functional partners in HR, Asset Protection, and Sales to execute the Lowe’s Pro Supply business strategy within his/her Branch.
Influence overall business results by building and maintaining cross-functional partnerships with Human Resources, Safety & Asset Protection, Sales and Support Teams.
Actively identify barriers to performance and use available cross-functional resources to help diagnose issues and remove barriers.
Leverage financial reports and business data to support decisions that positively impact key branch metrics.
Create a climate that supports training and development by identifying employees' training needs, supporting enterprise-wide and branch-level training initiatives, removing obstacles, and providing access to developmental resources.
Promote continuous improvement by seeking feedback and addressing opportunities on own leadership and performance.

Benefits

Continuous learning opportunities
Positive work environment
Employee Stock Purchase Plan
Matching 401k plan
Discretionary bonuses
Profit-sharing bonuses
Paid time off for vacations, holidays and sick time
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Flexible spending accounts
Health savings accounts
Employee Assistance Program with concierge, work/life services and no-cost counseling
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity leave
Parental leave
Family-building benefits
Adoption assistance
Lowe's Associate Discount and broad discount platform