Branch Facilities and Construction Coordinator

Galls•Lexington, KY

13d•Hybrid

About The Position

Galls, LLC is seeking a Branch Facilities & Construction Coordinator to support construction project delivery across its national network of over 80 locations. This role involves managing relocations, remodels, and new openings, as well as administering outsourced service programs. The coordinator will oversee the ServiceChannel facilities management program, national vendor accounts, and the seasonal snow and ice program. Reporting to the VP of Legal Operations & Risk Management, the position collaborates with Legal Operations on project requirements and Finance on capital project reporting. The role is responsible for day-to-day external partner relationships for facilities operations and lease administration.

Requirements

Working knowledge of commercial construction delivery, including reading plans and specifications, GC contract structures, change order and pay application review, and permitting processes.
Experience with facilities management platforms (ServiceChannel or comparable CMMS) and vendor performance management.
Strong budget management and analytical skills; able to verify invoices and challenge costs with documentation.
Organized self-starter capable of managing multiple concurrent projects and programs across a national footprint with limited supervision.
Effective written and verbal communication with contractors, landlords, brokers, vendors, and internal leadership.
Working proficiency in AutoCAD, including the ability to produce basic floor plan mockups, test fits, and drawing markups, and to verify layouts and dimensions.
Proficiency with Microsoft Office.
Bachelor's degree in construction management, facilities management, business, or related field – or equivalent combination of education and directly relevant experience.
1-3 years of experience in commercial construction project management, facilities coordination, or multi-site program administration.
Multi-site retail, branch, or franchise environment strongly preferred.

Nice To Haves

Experience administering outsourced service provider or managed-service relationships.
Experience with project management tools (Procore, Smartsheet, or comparable).
Experience with AI productivity tools.

Responsibilities

Coordinate branch relocations, remodels, and new store openings from design through closeout.
Perform first-line review of change orders and pay applications, verifying against work completed and contract terms.
Maintain project budgets, schedules, and documentation.
Coordinate lease-driven project requirements with Legal Operations, including tenant improvement allowances, landlord work letters, and delivery conditions.
Manage punch list completion, closeout documentation, and warranty follow-up.
Administer the ServiceChannel facilities program across 80+ branch locations, serving as the internal owner of the platform and managed-service relationship.
Manage escalations, monitor provider performance against service levels, and participate in quarterly business reviews.
Track facilities spend against budget and oversee work order trends, recurring-issue analysis, and preventive maintenance program performance.
Administer national vendor accounts, including waste management, document destruction, and garment destruction.
Manage the seasonal snow and ice program, including annual quote review, negotiation support, and invoice verification.
Coordinate with IT on the security/alarm program and with external providers on consolidation opportunities.
Support lease administration executed through brokerage partners, including critical-date tracking and landlord obligation follow-up.
Provide site condition and construction feasibility input during lease negotiations and site selection.
Prepare capital project status reporting and facilities program reporting for Legal Operations leadership and Finance.
Maintain organized project files, vendor contract records, and program documentation.
Leverage AI-enabled workflow tools to improve program administration and reporting.
Support risk management and legal operations initiatives related to real estate and facilities.
Coordinate insurance claims for property matters.
Manage compliance documentation and special projects as assigned.