Branch Coordinator

Leavitt Industrial GroupGrand Prairie, TX
Onsite

About The Position

Leavitt Machinery is seeking a customer service-oriented Branch Coordinator to join their team in Grande Prairie, Alberta. This role involves greeting visitors, supporting employees with administrative tasks, and managing various branch operations. Leavitt Machinery is a growing company with a focus on employee development and a flexible work culture.

Requirements

  • Two years of previous administrative or coordination experience.
  • Strong proficiency with MS Office Suite (Word, Excel, Outlook).
  • Excellent verbal and written communication skills.
  • Strong organizational skills, planning skills, and multitasking ability.
  • Polished interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all levels.
  • Ability to thrive in a dynamic work environment.
  • Confident self-starter and team player.

Responsibilities

  • Managing branch reception duties, including answering phone calls, transferring calls, collecting information, and directing walk-in visitors.
  • Coordinating shipments and interoffice mail.
  • Collaborating with the Parts department to ensure parts accuracy for service jobs.
  • Tracking invoices and following up with vendors on outstanding payments.
  • Assisting Service Dispatchers with the coordination of service jobs for Technicians.
  • Entering and updating customer and equipment information in the ERP.
  • Ordering and maintaining office supplies and branch marketing items.
  • Completing expense reports and providing administrative support for Sales, Rentals, Parts, and Service departments.
  • Acting as a safety captain for the branch, ensuring safety protocols are adhered to and maintaining safety records.
  • Handling Shipping/Receiving.

Benefits

  • Employer matching RRSP plan
  • Company paid medical health care plan for you and your dependents
  • Dental plan
  • Vision plan
  • Prescription drug coverage
  • Annual health care spending account
  • Life insurance
  • Short term disability
  • Travel insurance
  • Sick leave plan
  • Employee assistance programs
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