Branch Coordinator

Sherwin-Williams•Redmond, WA

11d•Onsite

About The Position

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

Intermediate to advanced bilingual fluency in Spanish and English.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Responsibilities

Work closely with commercial paint customers to determine their needs.
Answer customer questions about Sherwin-Williams products.
Recommend the right solutions to customers.
Promptly resolve any customer concerns.
Ensure maximum client satisfaction.
Stay up-to-date with product features.
Maintain the high quality and visual standards of the products and store.

Benefits

Health benefits, such as prescription savings and virtual physician visits
Retirement benefits
Saving benefits
Generous time away from work package, including vacation, holidays, and military leave
0-9 paid holidays throughout the calendar year
Paid sick leave (Washington state accrual rate: 1 hour per every 40 hours worked)
Paid sick leave (Seattle, Washington accrual rate: 1 hour per every 30 hours worked)
4 workweeks of paid Military leave
5 days of paid Bereavement Leave following the death of an immediate family member
3 days of paid Bereavement Leave following the death of any other family member
Paid vacation after their first year of hire