Branch & Business Development Manager

New Hampshire Mutual Bancorp•North Conway, NH
•$63,000 - $80,000•Onsite

About The Position

This opportunity follows a well-earned internal promotion, reflecting MVSB’s commitment to recognizing talent, developing employees, and creating meaningful career pathways. We are looking for a relationship-driven Branch & Business Development Manager to lead our main branch in North Conway, New Hampshire. This opportunity is ideal for an experienced banking professional who enjoys coaching teams, strengthening customer relationships, and making a visible impact in the community while overseeing business development, customer service, lending support, and branch operations.

Requirements

  • Three to five years of related banking, branch operations, sales, business development, or leadership experience, or an equivalent combination of education and experience
  • A minimum of three years of supervisory or management experience with a proven ability to coach and develop others
  • Strong commitment to relationship selling, quality service, and community banking
  • Excellent communication, problem-solving, analytical, and negotiation skills
  • Knowledge of branch operations, consumer lending, bank policies, procedures, and regulatory requirements
  • Ability to manage multiple priorities, take initiative, and adapt in a changing environment
  • Proficiency with desktop applications and general office equipment
  • Ability to travel to other branches, departments, local businesses and business development meetings
  • Ability to work Saturdays when scheduled

Responsibilities

  • Lead branch performance, daily operations, customer experience, and growth initiatives
  • Coach, motivate, and develop branch team members while fostering accountability, teamwork, and continuous improvement
  • Build strong customer relationships through needs-based conversations, referrals, and relationship-driven service
  • Represent the bank in the community through business development, local involvement, and partnership-building
  • Support consumer, equity, and small business lending needs while maintaining strong product and service knowledge
  • Ensure compliance with bank policies, procedures, security standards, and applicable legal and regulatory requirements
  • Participate in branch sales, strategic planning, budgeting, and goal achievement
  • Partner with HR on hiring, performance management, employee development, and related employment matters
  • Open and close the branch on a rotating basis and support additional branch needs as requested

Benefits

  • medical
  • dental
  • vision coverage
  • 401(k) with company match
  • paid time off
  • paid parental leave
  • tuition reimbursement
  • professional development opportunities
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