Branch Administration Assistant
Heritage - Crystal Clean LLC•Hoffman Estates, IL
•$21 - $24•Onsite
About The Position
The Branch Administration Assistant supports branch operations by processing administrative paperwork accurately and efficiently and serves as a key point of contact for customer inquiries via the Company's phone line.
Requirements
- High school diploma or equivalent.
- Team player who is friendly, personable, and enthusiastic
- Ability to prioritize and meet deadlines
- Strong communication skills
- Strong work ethic
- Reliable
- Good numerical aptitude
- Above-average computer skills, including Microsoft Excel, Word, and Outlook
Nice To Haves
- At least 2 years of business or customer service experience preferred.
Responsibilities
- Process (data entry) branch paperwork accurately and in a timely manner.
- Meet weekly processing goals.
- Answer the Customer Service phone line in a professional manner (average 40 calls per day).
- Route and distribute incoming customer phone calls accurately.
- Respond to customer inquiries.
- Maintain direct contact with field personnel from branch locations.
- Develop knowledge of a variety of field concepts, practices, and procedures.
- Perform general office duties.
Benefits
- Health, Dental and Vision insurance
- Wellness Program
- Flexible Spending Accounts
- Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
