Branch Accounting Support Specialist (917)
ABC Supply Co. Inc.•Beloit, WI
•Onsite
About The Position
ABC Supply is North America’s largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. This position is a fast paced, cross-functional support role. The ideal candidate possesses a strong understanding of accounting principles, meticulous attention to detail and the capability to identify and address customer concerns effectively and efficiently.
Requirements
- Must have excellent written/verbal communication and problem-solving skills, as well as being comfortable with multi-tasking as needed
- 1-2 years Help Desk or Customer Service experience
- Excellent Customer Service skills are required
- Self-Motivated
- Time Management Skills
- Detail orientated & thorough
- Great Organization and Research Skills
- Experience with accepting large volumes of incoming calls and emails
Nice To Haves
- strong understanding of accounting principles
Responsibilities
- Responsible for handling routine customer service inquiries via phone, chat, and email
- Research and communicate findings of customer payments, short pays and cash application details to the proper department and/or customer
- Accepts and processes customer payments
- Offer guidance on processes and troubleshoot common questions on programs and systems used
Benefits
- Health, dental, and vision coverage - eligible after 60 days, low out of pocket
- 401(k) with generous company match - eligible after 60 days, immediately vested
- Employer paid employee assistance program
- Employer paid short term and long term disability
- Employer paid life insurance
- Flex spending
- Paid vacation
- Paid sick days
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
