Brain Injury Resource Facilitator & Advisor

Brain Injury Association Of Colorado, Inc•Denver, CO

3d•$29 - $31•Remote

About The Position

This position supports the BIAC mission by providing a person-centered approach and trauma-informed care to individuals with brain injuries or their caregivers. This position is located on, and will serve the Western Slope.

Requirements

Bachelor’s degree, or equivalent experience, in a related field.
Experience navigating systems in a human services, case management, social work, or other applicable setting.
Knowledge of community, state, and federal resources for brain injury, disability, or human services specific to the region this position serves.
Experience teaching life skills such as: organization, financial management, healthy lifestyle, social skills, job skills, computer and internet usage.
Valid driver’s license and access to your own vehicle for travel within the region this position serves.
Can read and interpret documents.
Can draft routine reports and correspondence.
Can speak effectively before groups.

Nice To Haves

ACBIS Certification (training provided by BIAC if needed).
Bilingual (English and Spanish).
Knowledge and experience applying person-centered and culturally competent practices in interactions with clients, co-workers, professionals, and other community members.
Experience working with people with cognitive disabilities and/or behavioral health challenges.

Responsibilities

Support clients of all ages across Colorado, with a focus on the Western Slope, by offering guidance and resource navigation through phone, email, and in-person interactions as needed (serving a consistent case load of eight clients at all times).
Support brain injury survivors in troubleshooting challenges, even in cases where they may be uncertain about the resources they require.
Refer clients to internal programs and/or community agencies to meet resource needs.
Work collaboratively with team members when they encounter challenges in finding resources for clients or determining the appropriate course of action.
Answer calls and respond to voicemails on the Brain Injury Association of Colorado’s main line number.
Establish connections with external service providers to maintain an up-to-date inventory of resources and engage/participate in meet and greet opportunities.
Take part in staff training sessions and meetings to collaborate with the team and enhance professional skills.
Meet with clients for an average of one hour per week in their home community (serving about four unique clients every six months).
Successfully train or teach clients how to develop, grow and practice functional tasks. Examples of functional tasks may include: calling and scheduling appointments; monitoring benefit status/re-certification process; pre-planning for meetings with professionals (medical, legal, probation); meal planning; and completing applications and paperwork (social security, state benefits, LEAP).
Work with clients to identify and draw upon natural supports to ensure long-term sustainability of skill development.
Be a constant source of encouragement by helping clients to recognize and own their progress and successes. Acknowledge and celebrate effort and accomplishments.
Maintain complete and accurate client records in the database.
Update case notes using the GIRP model, and include duration, type of contact, summary of activities, and progress at the appropriate time intervals (this includes updating the Goal Attainment Scale (GAS) and Confidence scores at the appropriate time intervals).
Build capacity within the community through outreach, brain injury education, training, and consultation to professional networks.