Box Truck Delivery Driver (non-CDL)

HD Supply•Kent, WA

25d

About The Position

The Box Truck Delivery Driver makes deliveries to customers using a company-provided or rental vehicle. The role maintains delivery and vehicle records, inspects and maintains delivery vehicles, and provides customer service regarding orders and deliveries. Operating a company or rental vehicle may be required during the average work week. The company continuously monitors Motor Vehicle Records (MVRs); an acceptable MVR status and a valid driver’s license are required. The position works under general supervision and uses judgment within well-defined policies, procedures, and techniques. Output is regularly reviewed by a senior coworker or supervisor, and complex or unusual problems are referred to a supervisor. The work environment may include temperature extremes, moving machinery, loud noises, and fumes, as well as intermittent physical exertion. Overnight travel is typically less than 10% of the time.

Requirements

Valid driver’s license.
Acceptable Motor Vehicle Record (MVR) status; MVRs are continuously monitored.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.

Nice To Haves

Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.
High school diploma or GED (strongly preferred).

Responsibilities

Deliver customer orders safely within a service area, addressing order issues with customers and following planned routes, traffic laws, and safety regulations.
Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
Provide professional, polite customer service during deliveries.
Review order manifests to ensure customer orders and daily routes are complete and accurate.
Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
Maintain routine contact with the distribution center for instructions regarding delivery interruptions, such as traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
Contact customers with delivery-status updates.
Provide management with feedback on escalated customer service and sales-related issues.
Refer complex or unusual problems to a supervisor.