Box Office Supervisor - Full Time (Caesars Palace LV)

Caesars EntertainmentLas Vegas, NV
Onsite

About The Position

A Box Office Supervisor will maintain the consistency and supervision of various shifts, and assist Manager/Assistant Manager with any day-to-day activities. Will instruct and train new hires for the Box Office while assisting in implementing new information and training to existing sellers as needed or required by Box Office Manager/Asst. Manager. Can also process refunds, handle guest situations, and have all the knowledge available for the agents as it is needed at any given time. Box Office Supervisor will effectively impact ticket sales growth for all CET shows and entertainment venues by offering the bet guest experience. Box office Supervisor will coach sellers and inspire growth. Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

Requirements

  • Supervision of various shifts
  • Training new hires
  • Implementing new information and training
  • Processing refunds
  • Handling guest situations
  • Knowledge of box office operations
  • Coaching sellers

Responsibilities

  • Maintain consistency and supervision of various shifts.
  • Assist Manager/Assistant Manager with day-to-day activities.
  • Instruct and train new hires for the Box Office.
  • Implement new information and training to existing sellers as needed or required.
  • Process refunds.
  • Handle guest situations.
  • Provide agents with necessary knowledge.
  • Impact ticket sales growth by offering the best guest experience.
  • Coach sellers and inspire growth.
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