Box Office Supervisor | Part-Time | Acrisure Arena

Oak View Group•Palm Desert, CA

11h•Onsite

About The Position

The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, overseeing the box office, and/or the VIP entrances. This role will pay an hourly rate of $24.00.

Requirements

Ability to perform effectively under stressful situations
Ability to define, analyze and solve problems
Ability to coordinate box office procedures with other staff
Ability to work variable hours, including evenings, weekends, and holidays
Ability to communicate effectively both verbally and in writing
Ability to safely and accurately handle and account for large sums of money
Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
Ability to maintain an effective working relationship with other staff, event promoters and the general public
Skill in operating modern office equipment, including computers
Frequent bending, lifting of heavy objects, sitting, exposure to multiple external elements, extensive walking through the building

Nice To Haves

2–3 years experience in an office setting or similar preferred

Responsibilities

Oversee the Box Office during events to ensure the Ticketing Representatives are providing top-notch customer service
Working with Ticketmaster Archtics to solve customer ticketing issues
Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
Processing orders via Ticketmaster Archtics
Dealing with customer issues either at the box office or VIP entrances
Perform other duties as assigned