Box Office Supervisor - Full Time (Planet Hollywood LV)

Caesars Entertainment•Las Vegas, NV

9d•Onsite

About The Position

A Box Office Supervisor will maintain the consistency and supervision of various shifts, and assist Manager/Assistant Manager with any day-to-day activities. Will instruct and train new hires for the Box Office while assisting in implementing new information and training to existing sellers as needed or required by Box Office Manager/Asst. Manager. Can also process refunds, handle guest situations, and have all the knowledge available for the agents as it is needed at any given time. Box Office Supervisor will effectively impact ticket sales growth for all CET shows and entertainment venues by offering the bet guest experience. Box office Supervisor will coach sellers and inspire growth. With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.

Requirements

Supervision of various shifts
Assisting Manager/Assistant Manager with day-to-day activities
Instructing and training new hires
Implementing new information and training to existing sellers
Processing refunds
Handling guest situations
Knowledge of available information for agents
Impacting ticket sales growth
Coaching sellers

Responsibilities

Maintain consistency and supervision of various shifts.
Assist Manager/Assistant Manager with day-to-day activities.
Instruct and train new hires for the Box Office.
Assist in implementing new information and training to existing sellers.
Process refunds.
Handle guest situations.
Provide agents with necessary knowledge.
Impact ticket sales growth for all CET shows and entertainment venues by offering the best guest experience.
Coach sellers and inspire growth.

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