Box Office Representative
About The Position
Assists guests with ticket needs and distributes will-call tickets. Answers questions concerning upcoming entertainment at Hard Rock Live. Operates the ticket reservations system and other in-house computer-based systems. Processes and distributes complimentary ticket orders. Obtains tickets as requested, computes bills, gives proper change, and/or obtains signatures as needed. Handles cash, cash equivalents, and all paperwork in accordance with Company policies. Removes, records, and turns in the amount of cash in the register at the end of the shift with necessary paperwork. Balances the ticket reservations system and other in-house computer-based systems as required at the end of the shift. Promotes outstanding guest relations.
Requirements
- Ability to interpret a variety of instructions.
- Must have an outgoing personality and enjoy dealing with people.
- Must have the ability to have fun while on duty!
- Must possess excellent communication, organizational and analytical skills.
- Must be able to communicate clearly and effectively with all Hard Rockers and guests.
- Ability to work a flexible schedule, including weekends and holidays.
Responsibilities
- Assists guests with ticket needs and distributes will-call tickets.
- Answers questions concerning upcoming entertainment at Hard Rock Live.
- Operates ticket reservations system and other in-house computer based systems used in the area.
- Processes and distributes complimentary ticket orders.
- Obtains tickets as requested, computes bills, gives proper change and/or obtains signatures as needed.
- Handles cash, cash equivalents, and all paperwork in accordance with Company policies.
- Removes, records, and turns in amount of cash in register at end of shift, with necessary paperwork.
- Balances ticket reservations system and other in house computer-based systems as required at the end of shift.
- Promotes outstanding guest relations.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
