Box Office Intern - Frederick Keys
About The Position
Attain Sports brings a community-focused, values-driven, and player-centric approach to connect diverse groups and create impact through the power of sports. The company was formed in 2021 and presents an affordable, family-friendly sports and entertainment portfolio that brings a commitment to community engagement, customer service, innovation, and the professional growth and development of its family of athletes and employees. The Frederick Keys Box Office Intern is a part-time internship designed only for current university students who will be receiving college credit for participation in this internship. The Box Office Intern will be gaining real-world experience with responsibilities within the organization. They will receive the opportunity to learn and observe how a professional sports organization operates and gain valuable skills in communication, fan experience, and sports ticket sales.
Requirements
- College sophomores, juniors, seniors, or graduate students working for academic credit in Sport Management, Business Management, or Sales.
- Thorough knowledge of the Microsoft Suite (Word, Excel, and PowerPoint)
- Ability to uphold company and Attain customer service standards
- Individual must be energetic, enthusiastic, and a dedicated team player
- Excellent interpersonal skills
- Ability to work event nights, weekends, and holidays as required
- Excellent written and verbal communication skills
- Ability to pay attention to details
Responsibilities
- Assist in preparation of seasonal and gameday ticketing needs
- Gain knowledge and experience in servicing group and individual tickets
- Gain experience in clear and friendly phone manners
- Work Frederick Keys home games as directed by the Box Office Manager
- Spend time shadowing and learning from Box Office Manager
- Represent the organization, as needed, at outside events and appearances
- Place group events, season ticket plans, and individual ticket purchases into Tickets.com
- All other duties assigned by Box Office Manager, Senior Marketing and Game Day Manager, and General Manager of the Keys
- Assist with the preparation of the Box Office for the 2027 season and game days.
- Assist in working Box Office windows
- Assist in tracking and documentation of redeemed vouchers and codes
- Engage with fans and ensure top customer service at Box Office
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
Associate degree
