Box Office Attendant | Part-Time | Cross Insurance Center

Oak View Group•Bangor, ME

10d•Onsite

About The Position

Under supervision of the Box Office Supervisor, the Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the Cross Insurance Center and Bangor State Fair. This role will pay an hourly rate of $15.50.

Requirements

Ability to multitask in a fast-paced environment
Familiarity with Windows-based computers
Possess excellent customer service skills
Experience working with the public and cash handling
Ability to work independently and as a productive member of a team
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
Must be able to work in an environment with loud noise
Strong communication skills
Proven ability to work well with all levels of management
Strong analytical and problem-solving skills

Responsibilities

Know and understand the operations of the Paciolan ticketing system
Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
Know and understand seating charts and configurations of the venue
Perform transactions for all events on the ticketing system with efficiency and accuracy
Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
Communicate and satisfy patrons with world-class customer service
Operate phone and address patrons’ requests for information
Reconcile all monies received from ticket sales
Maintain confidentiality
Additional duties may be assigned by Box Office Director or Box Office Supervisor