Box Office Assistant

JEWISH COMMUNITY CENTER OF DENVER • Denver, CO

5d • $21 - $21 • Onsite

About The Position

The Mizel Arts & Culture Center (MACC) is looking for a part-time Box Office Assistant to join our team! The Box Office Assistant will help to facilitate operational and administrative activities for MACC programing. Responsibilities include box office operations (event set up, ticket sales, phone and email correspondence, and reporting); assist the Assistant Program Director in coordinating volunteer and rental assistant scheduling, and provide administrative assistance for all programs. The Box Office Assistant will assist MACC staff and program directors in support of Denver Jewish Film Festival (DJFF); Wolf Theatre Academy; Neustadt JAAMM, Denver Children’s Theater (DCT); JCC programming, and rental activities. Weekend and evening hours are required.

Requirements

• High school diploma
• Minimum of two years of theatre related work experience
• Excellent customer service skills and experience; affable, outgoing personality
• Familiarity with arts environment
• Great multitasker, attention to detail, hard-working and self-motivated
• Availability to work nights and weekends is required.
• Ability to concentrate, take initiative, stay calm in high pressure situations, cope with stress, adapt to and stay alert in a business environment.
• Ability to speak, hear, see and walk more than 2 miles each day.
• Standing and sitting on the floor may be required.
• Occasionally lift and/or move up to 25 pounds.

Nice To Haves

• Bachelor’s Degree or higher (major in any arts field or arts administration)
• Box office experience

Responsibilities

• Assist in Box Office Operations, including event set up and reporting.
• Maintain an up-to-date knowledge of current and future performances, events, classes, and other activities within the building, and direct visitors to these as appropriate.
• Assist customers with processing ticket sales/bookings as required; and addressing any specific front of house requirements with their bookings.
• Support MACC Staff with events including Wolf Theater Academy, Film Festival, Neustadt JAAMM, JCC programming, and rental activities as needed.
• Assist with processing payments and booking for all events including group ticketed events.
• Deal with all Box Office transaction data and related paperwork (filing, reporting and archiving).
• Familiarize themselves with all facets of the front of house operations, including but not limited to ushering, concessions, ticketing, customer service, and volunteer management.
• Other duties as assigned, based on changing needs of MACC.
• Assist in coordinating with the JCC Front Desk in regards to upcoming MACC events.
• Facilitate monthly Festo Festo programming (onsite and offsite).

Benefits

• Paid Time Off is a day-one benefit, accrued based on years of service and hours worked, in compliance with the Colorado Health Families & Workplaces Act.
• Part-Time employees of the JCC who regularly work 20+ hours per week receive a complementary individual membership to the JCC’s Fitness and Aquatics Center, as well as a range of staff discounts.
• Staff discounts include year-round access to the JCC’s fitness center and heated pool.
• Part-Time employees of the JCC who regularly work 20+ hours per week are also eligible for a wide range of discounts, including up to 20% off for the JCC’s Preschool and Summer Camp childcare programs, discounted tickets to Mizel Arts and Culture events, discounted program and class costs, and more!
• All employees of the JCC are eligible to join the “JCCs of North America” (JCCA) community, which includes access to the JCCA’s resource center, ongoing professional development and networking opportunities, as well as educational stipends for qualifying employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED