Box migration specialist

DMS Vision•Frisco, AZ
•Hybrid

About The Position

The Migration Engineer participates in planning, designing, and managing email and data migrations during large acquisitions. The position supports email migrations to Exchange Online and data migrations from external sources to Box, requiring strong knowledge of Exchange Online, internet email systems, and DNS. The primary engineer will migrate data from external sources to a centralized, managed Box instance. This is a six-month project. The candidate must be local to Fort Mill, South Carolina; Austin, Texas; or Tempe, Arizona, and work on-site one day every two to three weeks. A LinkedIn profile is required.

Requirements

  • Bachelor’s degree in computer science or information systems, or equivalent IT work experience.
  • At least 3 years of IT work experience if substituting experience for the degree.
  • At least 3 years of experience with Microsoft Exchange Online, including migrations.
  • Experience managing and performing data migrations using Box Shuttle.
  • At least 3 years of experience with Proofpoint Email Protection and understanding of DKIM, SPF, and DMARC.
  • Experience with PowerShell scripting.
  • Experience using BitTitan MigrationWiz for mailbox migration to Exchange Online.
  • Extensive experience configuring and troubleshooting end-user clients (Outlook and Microsoft Teams) on Windows, macOS, iOS, and Android.
  • Excellent written, oral, and presentation skills.
  • Ability to explain technical procedures in business terms to non-technical stakeholders.
  • Hands-on software and hardware troubleshooting experience.
  • A LinkedIn profile.
  • Must be local to Fort Mill, SC; Austin, TX; or Tempe, AZ, and able to work on-site one day every 2–3 weeks.

Nice To Haves

  • Experience with Jira, Miro, and Confluence.
  • Current industry certifications, particularly in Exchange Online, Entra ID and Security, or Box.

Responsibilities

  • Assist with migrating mailboxes from multiple external sources to one or more managed Exchange Online tenants.
  • Assist in planning and executing migrations while minimizing disruption to users and business operations.
  • Collaborate with senior engineers, internal teams, and external partners to assess existing mailbox configurations and migration requirements.
  • Provide escalation support to end users during migration and promptly address issues or concerns.
  • Document migration procedures, configurations, and troubleshooting steps.
  • Serve as the primary engineer migrating data from external sources to a centralized, managed Box instance.
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