Bowling and Events Supervisor

Round1•Lancaster, PA

1d•Onsite

About The Position

The Bowling Supervisor ensures the Bowling and Events Department functions operationally and consistently to meet the marketing and sales goals of the company. Applicants must have a completed HS diploma or GED. Open availability is preferred. All of management will handle and serve alcohol - as such, you must be at least 21 years or older. Open availability, especially nights and weekends, is required.

Requirements

Completed HS diploma or GED
At least 21 years or older (to handle and serve alcohol)
2-3 years hospitality management experience, preferably in the entertainment / retail / hospitality industries.
Ability to lift and/or move up to 100lbs with assistance.

Nice To Haves

Open availability, especially nights and weekends, is preferred.

Responsibilities

Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers.
Provides customers with bowling tips and techniques.
Conducts alcohol and age restriction control in accordance with company policies.
Coaches, and develops effective staff for the Bowling and Events Department.
Reviews department time sheets for accuracy of hours and overtime.
Responsible for the sales and profit projections of the bowling and events department.
Proactively supports any promotional activities within the store.
Audits refund and/or credits against itemized sales from the previous day; and cash drawers and transactions.
Audits and track special events.
Creates Daily Audit Report with sales information and auditing discoveries for store management.
Assures that the facility is always clean and organized.
Ensures satisfactory maintenance, appearance and condition of assigned facilities.
Enforces compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention.
Complies with all OSHA requirements.