Bowling and Events Associate
Round1•Erie, PA
•Onsite
About The Position
This position is responsible for providing exceptional customer service while supporting the operation of the Bowling Department. The ideal candidate is friendly, outgoing, enjoys being around people, and is interested in video games, bowling, or karaoke, and wants to work in a fun environment.
Requirements
- Must hold a High School Diploma or GED.
- High School diploma
- One to two years experience in a hospitality or retail environment.
Nice To Haves
- Availability for weekends and night shifts is preferred.
Responsibilities
- Operates POS system to collect payments and allocate bowling lanes, lend out facility and/or equipment (karaoke, billiards, darts, ping pong).
- Under the direction of Bowling Management, promotes and conducts marketing events such as Moon Light Strike game.
- Resets and cleans the facility once customers are done using them. (Lanes, Karaoke rooms, billiard tables, ping pong and dart areas).
- Conducts and manages lane maintenance and repairs on bowling lanes, pinsetters, and other bowling related equipment.
- Checks conditions of all equipment and conducts generic maintenance and repair.
- Conducts all opening and closing procedures.
- Opening and closing cash tills and organizing membership/game cards and coupons.
- Provides customers with bowling tips and techniques.
- Answering phone calls for all general inquiries.
- Conduct sales.
- Conducts inventory procedure in accordance with company guidelines.
- Conducts lane maintenance in accordance with company guidelines.
- Conducts restroom checks and cleaning.
- Resets, cleans and maintains shoes in the auto shoeser and also conducts laundry of rags.
- Responds responsively, politely with friendly demeanor to customers’ requests.
- Assists with party reservations and hosting parties/events.
- Conducts alcohol and age restriction control in accordance with company policies.
- Conducts lost and found procedures in accordance with company policies.
- Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
- Complies and maintains the confidentiality of all company policies and procedures.
- Responsible for maintaining a clean and safe working area.
Benefits
- 1 hour to play (non-prize) arcade games per week.
- 90 minutes of bowling per week (shoes included).
- 1 hour of karaoke/billiards per week.
- 50% discount on food items per working shift.
- 1 complimentary beverage per working shift.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
