Bowl Attendant

Dave & Buster's•Wilmington, DE
•Onsite

About The Position

At Main Event, Bowl Attendants create a welcoming experience for Guests, provide information about activities and specials, and help make each visit fun and memorable. They support an exceptional bowling experience by using business systems effectively and maintaining high standards of safety and sanitation. The role involves welcoming and guiding Guests, assisting with bowling lanes and equipment, handling transactions, and keeping the Bowl Desk and lanes clean and organized. The position requires a Guest-focused, helpful, high-energy approach, strong teamwork, and the ability to communicate with Management, Team Members, and Guests. Prior food and beverage or retail experience is a plus but is not required. Team Members should be available to work days, nights, and/or weekends.

Requirements

  • Guest-focused mindset.
  • Teamwork skills.
  • Strong problem-solving and multitasking skills.
  • Ability to learn and use multiple systems that support the business.
  • Ability to communicate effectively with Management, Team Members, and Guests.
  • Availability to work days, nights, and/or weekends.

Nice To Haves

  • Prior food and beverage or retail experience.

Responsibilities

  • Uphold cleanliness and safety standards.
  • Welcome and engage with Guests while serving as an ambassador of FUN.
  • Promote and recommend activities based on Guests’ needs and activity availability.
  • Troubleshoot and handle lane malfunction calls.
  • Issue and clean bowling shoes and maintain shoe organization.
  • Escort Guests to their lanes and assist with lane setup and ball selection.
  • Ensure Guests follow bowling safety standards.
  • Process payment transactions and welcome Guests back.
  • Maintain a clean and organized Bowl Desk and/or lanes and complete side duties.

Benefits

  • 50% off food, beverages, activities, and unlimited game play.
  • Tuition Reimbursement Program.
  • Internal promotion culture and opportunities to grow.
  • Rewards and recognition program.
  • Benefits and paid time off for those who qualify.
  • Family Fund providing financial assistance to Team Members in times of need.
  • Opportunity to become a Certified Trainer.
  • Inclusive, rewarding, and fun culture.
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