Bowl Attendant

Dave & Buster's•Grand Rapids, MI
•$14 - $17

About The Position

At Main Event, Bowl Attendants welcome Guests and serve as an information source for activities and specials. They guide Guests through available activities to help create a fun and memorable experience, support an exceptional bowling experience by using business systems, and uphold safety and sanitation standards.

Requirements

  • Guest-focused mindset.
  • Ability to work as part of a team.
  • Strong problem-solving and multitasking skills.
  • Ability to learn and use multiple systems that support the business.
  • Ability to communicate effectively with Management, Team Members, and Guests.
  • Availability to work days, nights, and/or weekends.

Nice To Haves

  • Prior food and beverage or retail experience is a plus, but not required.

Responsibilities

  • Uphold cleanliness and safety standards.
  • Welcome and engage with Guests as a FUN ambassador.
  • Promote and recommend activities based on Guest needs and activity availability.
  • Troubleshoot and handle lane malfunction calls.
  • Issue and clean bowling shoes and maintain shoe organization.
  • Escort Guests to their lanes and assist with lane setup and ball selection.
  • Ensure Guests follow bowling safety standards.
  • Process payment transactions and welcome Guests back.
  • Maintain clean and organized Bowl Desk and lanes, and complete side duties.

Benefits

  • 50% off food, beverages, activities, and unlimited gameplay.
  • Tuition reimbursement program.
  • Internal promotion and growth culture.
  • Rewards and recognition program.
  • Benefits and paid time off for those who qualify.
  • Family Fund financial assistance for Team Members in times of need.
  • Opportunity to become a Certified Trainer.
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