Bowl Attendant

Dave & Buster's Inc.•Grand Rapids, MI
•$14 - $17

About The Position

At Main Event, Bowl Attendants welcome Guests and serve as an information source for activities and specials. They guide Guests through available activities to help create a fun, memorable experience, support an exceptional bowling experience by using business systems, and uphold safety and sanitation standards. The role includes welcoming and engaging Guests, recommending activities, troubleshooting lane malfunctions, issuing and cleaning bowling shoes, assisting Guests with lane setup and ball selection, processing payments, and keeping the Bowl Desk and lanes clean and organized. Attendants also ensure Guests follow bowling safety standards and complete side duties.

Requirements

  • A Guest-focused mindset.
  • Teamwork skills.
  • Strong problem-solving and multitasking skills.
  • Ability to learn and use multiple systems that support the business.
  • Ability to communicate effectively with Management, Team Members, and Guests.
  • Availability to work days, nights, and/or weekends.

Nice To Haves

  • Prior food and beverage or retail experience is a plus but not required.

Responsibilities

  • Uphold cleanliness and safety standards.
  • Welcome and engage all Guests as a FUN ambassador.
  • Promote and recommend activities based on Guest needs and activity availability.
  • Troubleshoot and handle lane malfunction calls.
  • Issue and clean bowling shoes and maintain shoe organization.
  • Escort Guests to their lane and assist with lane setup and ball selection.
  • Ensure Guests adhere to bowling safety standards.
  • Process payment transactions and welcome Guests back.
  • Maintain a clean and organized Bowl Desk and lanes, and complete side duties.

Benefits

  • 50% off food, beverages, activities, and unlimited gameplay.
  • Tuition reimbursement program.
  • Internal promotion culture and opportunities to grow.
  • Rewards and recognition program.
  • Benefits and paid time off for those who qualify.
  • Family Fund financial assistance for Team Members in need.
  • Opportunity to become a Certified Trainer.
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