Boutique Team Leader (Third Key) - Park Royal Boutique Team Leader (Third Key) - Park Royal
About The Position
We are looking for a Full Time Team Leader to join our team! This role will be responsible for acting as an ambassador of the Nespresso brand while ensuring operational excellence as well as above and beyond customer experience. Additionally, you will play a vital role in driving sales and achieving our sales targets. At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.
Requirements
- Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
- 2-3 years’ experience driving sales and leading a team in a high-volume retail environment
- Proficiency in Microsoft Office and inventory software
- Demonstrated excellence in understanding and driving KPIs
- Effective time management and analytical skills
- Ability to stand for an entire workday and repeatedly lift up to 23 kilograms.
Responsibilities
- Debriefing team on key objectives and deliverables
- Analyzing KPI reports and coaching team to successfully hit metrics
- Ensuring effective communication with team and store management
- Creating positive brand experience for all stakeholders
- Balancing time between administrative and customer service tasks
Benefits
- Competitive wage ($22/h) + quarterly bonus
- Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
- Lifestyle spending Account
- Free coffee machine & monthly Nespresso credit
- Exclusive employee discounts
- Excellent training and development programs
- Growth opportunities
- Free unlimited coffee during working shifts
- Pension plan with competitive employer contributions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
