Boutique Sales Representative

International Shoppes•Honolulu, HI

10d•Onsite

About The Position

International Shoppes is seeking a Boutique Sales Representative for its locations at HNL and OGG Airport. This role involves providing excellent and specialized customer service by engaging with clients to understand their needs. The ideal candidate will have relevant high-end luxury retail sales experience, exceptional customer service skills, and a passion for style. Responsibilities include meeting and exceeding sales objectives, creating a welcoming luxury environment, demonstrating thorough product knowledge, building long-term client relationships, and driving individual and team sales goals. The role also requires attending training sessions and adhering to loss prevention policies.

Requirements

Relevant high end luxury retail sales experience.
Exceptional customer service skills.
Ability to meet and exceed sales objectives.
Ability to establish a welcoming and approachable luxury environment.
Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients.
Being a master of storytelling and the art of asking engaging questions.
Previous luxury retail sales experience required.
Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents.
Ability to effectively communicate with customers, peers and management.
Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
Ability to work as part of a team and take initiative independent of direct supervision.
Minimum of 2 years of luxury retail experience.
Valid passport required, subject to International and/or Domestic travel.
Strong selling capabilities and notable customer service skills.
Elevated ability to communicate effectively both written and orally.
Talented negotiation prowess.
Passion for the art of selling.
Must be able to work flexible schedule throughout the week.

Nice To Haves

Bilingual skills are a HUGE plus.

Responsibilities

Provides excellent and specialized customer service by engaging with clients to best understand their needs.
Demonstrate a thorough knowledge of the merchandise features and benefits to maximize the sale opportunity.
Create a long-term authentic bond with clients by making them feel the experience is truly about them.
Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
Attend all required training sessions held by the vendor and/or International Shoppes.
Adhere to the company’s loss prevention policies.