Boutique Part Time Coffee Specialist - Mayfair Boutique Part Time Coffee Specialist - Mayfair

Nestle Operational Services Worldwide SA•Victoria, BC

11d•Onsite

About The Position

At Nespresso, the company aims to elevate the world of coffee to drive a positive impact and be a force for good, shaping lives and landscapes for the better. This is achieved by caring for one another, farmers, suppliers, and communities to ensure the best customer experience. Nespresso operates by four behaviours: Inspire, Care, Act, and iNnovate, fostering a culture built on the belief that individual and collective efforts can make a difference. The company is seeking a Part Time Coffee Specialist for an existing vacancy. This role involves acting as an ambassador of the Nespresso brand, delivering exceptional customer service, driving sales, and achieving sales targets.

Requirements

Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
Demonstrated excellence in sales and customer service
Effective time management and interpersonal skills
Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.

Responsibilities

Enthusiastically engaging in daily briefings in order to understand key objectives and meet deliverables
Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
Delivering the best customer experience by levering product knowledge and enthusiasm for the brand
Creating positive brand experience for all stakeholders
Promoting Nespresso’s sustainability mission by educating customers and prospects.