Boutique Coffee Specialist - Mapleview Boutique Coffee Specialist - Mapleview
About The Position
At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience. To achieve this, we live by four behaviours: Inspire, Care, Act, and iNnovate. We live a culture that is built on the principle belief that individually and collectively we can. We are looking for a Full Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales and achieving sales targets.
Requirements
- Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
- 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
- Demonstrated excellence in sales and customer service
- Effective time management and interpersonal skills
- Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.
Responsibilities
- Enthusiastically engaging in daily briefings in order to understand key objectives and meet deliverables
- Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
- Delivering the best customer experience by levering product knowledge and enthusiasm for the brand
- Creating positive brand experience for all stakeholders
- Promoting Nespresso’s sustainability mission by educating customers and prospects.
Benefits
- Competitive wage ($18.75/h) + quarterly bonus
- Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
- Lifestyle spending Account
- Free coffee machine & monthly Nespresso credit
- Exclusive employee discounts
- Excellent training and development programs
- Growth opportunities
- Free unlimited coffee during working shifts
- Pension plan with competitive employer contributions
- And much more!!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
