Boutique Manager

Richemont • Scottsdale, AZ

23h • Onsite

About The Position

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Reporting to the Regional Director, the objective of this role is execute and promote the Montblanc brand.

Requirements

• At least 5+ years of retail management experience
• Affinity for luxury goods; watches and jewelry experience is a strong plus
• Demonstrated leadership abilities
• Ability to manage a P&L
• Strong clienteling skills
• Strong floor management skills
• Resourceful; problem solver
• Strong communicator
• High level of etiquette – business and social
• Highly customer oriented, results driven, goal oriented
• Ability to work open availability including nights, weekends, and holidays
• Ability to lift up to 20lbs
• Expert computer skills – Microsoft: Word, Excel, PowerPoint, Outlook
• CRM systems

Nice To Haves

• SAP knowledge preferred

Responsibilities

• Achieve sales budget and diversification targets
• Recruit, develop, and retain sales associates
• Maximize sales potential by coaching sales associate behaviors on the sales floor and in the back room
• Develop and review sales associate performance goals
• Create annual business plans
• Provide the highest levels of customer service to stimulate sales growth
• P & L management including monitoring and controlling boutique business expenses to improve results; manage controllable expenses
• Manage operational execution (Policy and Procedure)
• Ensure Loss Prevention policies and practices are being followed

Benefits

• Generous compensation and benefits package for eligible employees
• Comprehensive benefits program to support you and your loved ones
• Medical programs
• Dental programs
• Vision programs
• Health savings accounts
• Flexible spending accounts
• Access to the employee assistance program for you and your household members
• Life insurance
• Disability benefits
• 401(k) with employer match
• Wellness reimbursement benefit
• Paid time off
• Volunteer time off days

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees