Boutique Assistant, Chicago

RichemontChicago, IL
Onsite

About The Position

A High Jewelry Maison with a strong heritage is seeking talented individuals to join their team. The company promotes exceptional know-how in an enchanting and creative environment, encouraging the development and transmission of expertise. Van Cleef & Arpels values diversity and inclusion, believing they foster creativity and knowledge, leading to excellence. The ideal candidate will have a Bachelor's degree or equivalent and at least two years of experience in a fast-paced luxury environment. Strong organizational and multitasking skills are essential, as is proficiency in computer skills and excellent communication abilities. Familiarity with SAP and fluency in multiple languages are considered a plus. This role requires a proactive and adaptable individual who can thrive in a dynamic retail setting, provide exceptional customer service, and support the smooth operation of the boutique.

Requirements

  • Bachelor’s degree or equivalent
  • At least two years of experience in a fast-paced luxury environment
  • Strong organizational skills
  • Adept at multitasking, capable of managing multiple projects simultaneously
  • Proficiency in computer skills
  • Excellent communication and verbal abilities
  • Proactive and adaptable individual
  • Thrive in a dynamic retail environment
  • Provide exceptional customer service
  • Support the smooth operation of the boutique
  • Valid work authorization for employment in the USA

Nice To Haves

  • Familiarity with SAP software
  • Fluency in multiple languages

Responsibilities

  • Handle the daily replenishment of selling floor supplies such as shopping bags and wrapping paper as necessary to ensure smooth operations
  • Participate to set up and breakdowns at opening and closing of the boutique
  • Responsible for proper handling of morning Jewelry set up and evening jewelry pulling, as well as backstock maintenance
  • Accurately backfill POS stations and desks
  • Maintain a strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition
  • Responsible for greeting clients and assisting with Reception duties
  • Respect all protocols defined by Management and Corporate regarding the client experience
  • Uphold Van Cleef & Arpels image by always maintaining a professional demeanor and following the Service Charter

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health savings accounts
  • Flexible spending accounts
  • Life insurance
  • Disability benefits
  • 401(k) with employer match
  • Paid time off
  • Wellness reimbursement benefit
  • Employee assistance program
  • Volunteer days off
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