Boost Program Manager

Central Piedmont Community College•Central Campus - Uptown/Elizabeth, NC

5d•Onsite

About The Position

The Boost Program Manager is responsible for the overall strategic performance and management of the Boost program at Central Piedmont. The Boost program is a comprehensive academic support program designed to help students complete their academic journey to degree completion on time. Boost provides intensive academic advisement, career development, tuition scholarships, textbook, and transportation assistance. The Boost Program Manager works closely with faculty, staff, and administrators organize and manage all aspects of the Boost program.

Requirements

Bachelor’s degree (master’s preferred) in an appropriate discipline and eight years related experience, or a Master’s degree in Higher Education Administration, Educational Leadership, Educational Psychology, Counseling, and/or Social Work and six years of relevant experience.
Preferred 2-5 years supervisory experience
Strong management and supervisory skills, ability to manage change, and build productive teams
Demonstrated budget oversight and planning experience
Demonstrated successful program management experience, including strategy development
Demonstrated ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and external stakeholders
Excellent organization, project management, communication, and facilitation skills
Proficient computer and technology skills, particularly Microsoft Office; Tableau data visualization software a plus

Responsibilities

Provides oversight of day-to-day and successful delivery of a comprehensive program of academic, advisement, career, and financial supports for the Boost program.
Recruits, hires, evaluates, and manages all assigned program staff.
Analyzes engagement and outcomes data of the Boost program and shares both within the team and with college leadership, to ensure successful progress toward students' engagement and program academic performance benchmarks.
Responsible for managing of the Boost program budget.
Develops local program policies and processes to meet the program’s mission.
Oversees the development and timely implementation of strategies and delivery of supports to improve retention, including interventions/academic supports for probation and at-risk students.
Creates and manages program component delivery and data collection to ensure successful progress towards students' engagement and program academic performance benchmarks.
Collaborates with other unit and college leaders to develop, implement, and evaluate innovative strategies to increase student engagement and retention.
Develops strategies and processes to reach enrollment targets.
Develops processes for program incentive distribution in coordination with appropriate college departments.
Develops strategies and mechanisms to increase FAFSA completion, reduce SAP/verification issues.
Establishes points of contact within college departments integral to programming including, but not limited to admissions, registrar, career center, financial aid.
Regularly attends required meetings with BOOST staff, prepares reports, and share outcomes each semester with college leadership.
Monitors the development of a comprehensive framework to provide opportunities for BOOST students to progress toward career.
Represents the Boost program on all relevant committees, within the college and in the community.
Performs other duties as assigned.