Bookstore Associate

The Southern Baptist Theological Seminary • Louisville, KY

11h • Onsite

About The Position

The purpose of this position is to provide exceptional customer service, to sell products and answer questions regarding inventory, and to neatly display and accurately stock inventory. The employee in this position will work with constituents of the Seminary including faculty, staff, students, alumni and guests on a daily basis. This will require self-confidence, respect and knowledge while working with customers on the telephone and in person. Exemplary customer service is imperative. Must be intuitive to anticipate the needs of guests, possess a desire for continued growth in the area, and maintain an attitude of service. Must be able to work as a team within the office and throughout Hospitality Services for the common goal of developing and nurturing a culture of excellence in service.

Requirements

• High school diploma
• Retail experience

Nice To Haves

• Must be professional and accommodating within the established guidelines.
• Must be intuitive to anticipate the needs of guests, possess a desire for continued growth in the area, and maintain an attitude of service
• Must be able to work as a team within the office and throughout Hospitality Services for the common goal of developing and nurturing a culture of excellence in service

Responsibilities

• Greet customers with a smile, answer questions, and assist with the purchase of merchandise or services and have knowledge of products and inventory
• Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor
• Assist with processing sales transactions involving cash, credit, or financial aid payments; including balancing cash drawers
• Work with constituents of the Seminary including faculty, staff, students, alumni and guests on a daily basis.
• Performs other duties as may be assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED