Bookseller - PT

Barnes & Noble•Chesterfield, MO

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The position includes learning and applying operational skills such as using store technology, merchandising books and other products, operating registers, receiving and shelving deliveries, locating products using store resources, assisting the café team when needed, and following loss prevention and de-escalation procedures. As their knowledge develops, Booksellers build familiarity with fiction, nonfiction, children’s books, and other store categories. They use this knowledge to maintain sections and backstock, present products attractively, make recommendations, assist customers, and support sales initiatives and new releases. Booksellers may work in other stores when able and when needed to support the wider Cluster. They are expected to comply with company policies and procedures and may advance to Senior Bookseller as they master the role’s skills.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge of the store.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop merchandising and visual merchandising skills.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate titles and products.
Help maintain the attractive presentation, cleanliness, and efficient operation of the store.
Unpack and shelve deliveries, maintain displays, and stock sections and backstock.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including BookMaster, to locate books and other products.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of books and other product categories and use it to maintain sections and make customer recommendations.
Support sales objectives, products, and new releases, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.