Books from Birth Assistant Part - Time

Porter-Leath•Memphis, TN

23h•Onsite

About The Position

The Books from Birth (BfB) opportunity provides special project support to the BfB team, volunteers and Porter-Leath teammates. This support is based out of Porter-Leath’s Prescott office location. Interns are responsible for assisting the Director with special projects to analyze program enrollment information and update and maintain current program records. The position is 32 hours per week.

Requirements

High school diploma or GED
1 year or less experience of experience
Basic computer skills
Basic phone etiquette
Gmail & Google skills

Nice To Haves

Personable, able to comfortably and pleasantly deal with a variety of people.
Strong customer service skills.
Problem solving capabilities necessary to accomplish the duties and tasks of the position
Ability to correctly make decisions involving client issues/ problems including when to escalate the problem to the Program Director.
Written and oral communication skills.
Organizational and planning skills.
Ability to effectively learn and acquire new knowledge and skills.
Ability to share knowledge and work in a strong team oriented environment.
Detail oriented.
Proficient in Gmail and the Google Suite
Basic Computer Skills
Proficient in utilization of Dolly Parton’s Imagination Library Book Order System