Bookkeeping Specialist

Red River Employees Federal Credit Union•Texarkana, TX

4d•Onsite

About The Position

Maintains accounting records for the Credit Union and provides support for the member service functions. This role involves resolving errors affecting member accounts, administering member services like checking accounts and direct deposits, and maintaining files for audits. The specialist will also handle more complex services such as ATM or IRAs, provide guidance to employees on policies and procedures, and manage various accounting-related tasks including check orders, ACH processing, and collection items. Additionally, the role requires responding to member inquiries, cross-selling credit union services, and adhering to all company policies.

Requirements

High school diploma or the equivalent.
Proficiently operate RRCU personal computer and standard office equipment.
Ability to meet, speak, and deal effectively with people, being professional always.
Must maintain a neat and professional appearance.
Ability to operate normal office equipment and some lifting, not to exceed 25 pounds.
Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.

Nice To Haves

Prior experience in a financial institution or six to twelve months accounting experience preferred.
College-level accounting courses preferred.

Responsibilities

Resolves errors affecting member accounts as encountered or as reported by the member or other RRCU employees, including correction of information reported to the Internal Revenue Service.
Administers a member service/product such as checking accounts or direct deposits. Balances and assures accuracy of activity in member accounts as required by the particular service/product.
Maintains files/records for audits and examinations in compliance with regulatory records retention schedules.
Administers a more complex member service such as ATM service or IRAs/Certificates that requires a strong background in regulatory requirements and/or the ability to resolve difficult member problems.
Provides guidance to employees at all offices regarding policies/procedures, member problems, or regulatory/procedural changes affecting the service area.
Issues RediCheck cards; maintains files for RediCheck cardholders.
Maintains check order charges to member accounts; recovers charge-offs. Monitors and evaluates the plastic card area; trains and provides backup support for various accounting positions; maintains and reviews statistical reports pertaining to the plastic card areas.
Monitors and evaluates member share and share draft accounts for questionable or excessive insufficient funds activity. Revokes member’s checking or savings account privileges as determined by procedure.
Cross-sells RRCU services and performs other duties as assigned.
Processes orders placed for check copies and member checks received by mail; verifies teller check order transactions for accuracy, charges appropriate fees to member’s account and arranges delivery to members.
Researches and reproduces copies of member statements and/or other source documents using statement viewer, microfiche, or microfilm in response to member request or subpoena for records.
Process ACH debits and credits according to regulations. Research, organize, and structure new programs within the ACH area.
Responsible for collection items and for the collection and recovery of funds due to returned items; research of member loan problems; maintenance of subsidiary records and transmission of wire transfers.
Responds to member telephone inquiries regarding their accounts or new services desired.
Adheres to all Red River Employees Federal Credit Union policies and procedures.
Performs other related duties as assigned.