Bookkeeping Clerk in Longview

Austin Bank•Longview, TX

2d•Onsite

About The Position

This role is responsible for a variety of financial and customer service tasks within a bank. Key responsibilities include processing financial transactions, managing customer accounts, handling disputes, and ensuring compliance with banking regulations. The position requires strong attention to detail, excellent customer service skills, and the ability to work effectively in a team environment. The Bookkeeping Clerk will also be involved in maintaining accurate financial records and supporting other departments as needed.

Requirements

Understand and comply with regulatory requirements for financial transactions, specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP).
Exhibit superior customer service.
Demonstrate high-quality relationship building techniques.
Participate in developing a teamwork atmosphere.
Stay abreast of company communications.
Develop personal skills and capabilities through on-going training.
Uphold and safeguard the organization's values, particularly relating to ethics, integrity, and confidentiality.
Assist customers over the phone with debit card disputes.
Maintain confidentiality at all times.
Maintain established department and Bank policies, procedures, and objectives and quality assurance.

Nice To Haves

Experience with DDA, SAV, COD, SDB, STP PMTS applications.
Experience with Regulation E and bank policies and procedures.
Experience with Regulation D.
Experience with online banking support.
Experience with charge backs and correspondent banking.
Experience with charged off accounts and recoveries.
Experience with wire transfers and ACH processing.
Experience with levies/subpoenas.
Experience with Kiting Suspect Report research.

Responsibilities

Process non-post items in DDA, SAV, COD, SDB, STP PMTS applications.
Balance various general ledger accounts.
Verify signatures on large items ($10,000 and over) and for DDA statement cycle 29.
Approve bill payment customers and perform online banking monitoring.
Perform E statement maintenance.
Process PIM invalid account number report and PIM pre note report.
Provide backup for processing levies/subpoenas.
Perform Verification of Customer Deposits (VOD).
Process overdrafts and return items.
Order, hot card, and handle debit card maintenance.
Process Reclamations and unclaimed property maintenance and reporting.
Verify TIN matching.
Handle and resolve Wire Transfer, ACH, and ATM disputes in compliance with Regulation E and bank policies.
Distribute CLD and branches courier bags.
Balance CRS report and process CRS non-posts.
Review Kiting Suspect Report, research information, and report findings.
Monitor excess transactions in compliance with Regulation D and report findings.
Support online banking by providing guidance and technical advice.
Assist tellers and customer service representatives with customer account information.
Balance and mail out CD interest checks.
Process charge backs and reruns from other banks, mail notices, and balance correspondent bank entries.
Handle all phases of charged off accounts each month, including processing recoveries.
Process incoming and release outgoing wire transfers accurately and balance to general ledger accounts.
Process incoming and outgoing ACH returns.
Report to work regularly and promptly.
Maintain confidentiality at all times.
Enhance professional growth and development through literature and in-service meetings.
Maintain established department and Bank policies, procedures, objectives, and quality assurance.