Booking & Reservations Assistant | Remote

Aisles & Abroad•North Carolina, NC
•Remote

About The Position

The Booking & Reservations Assistant researches, plans, and coordinates travel arrangements for clients in a remote work environment. The role involves finding destinations, accommodations, cruises, resorts, and vacation options; assisting with bookings and reservation details; comparing options against client preferences and budgets; and helping organize itineraries and other important travel information. The assistant communicates with clients about booking details, updates, and deadlines, keeps reservation and client information accurate, and researches activities, transportation, and additional travel services as needed. The position also involves staying current on destinations, travel products, and supplier resources and providing professional support throughout the travel planning process. Previous travel industry experience is not required. Training, educational resources, and ongoing support are provided to help the assistant learn reservation systems, travel suppliers, destination research, and the fundamentals of working with travelers. The opportunity is entry-level friendly, offers flexible scheduling, and provides performance-based earnings tied to bookings. The stated annual pay range is $45,000–$65,000.

Requirements

  • Strong communication and customer service skills.
  • Good organization and attention to detail.
  • Comfort using computers and online platforms.
  • Ability to work independently and manage responsibilities remotely.
  • Willingness to learn new systems and travel resources.
  • Dependable and professional communication.
  • Interest in travel, hospitality, or vacation planning.
  • Previous travel industry experience is not required.

Nice To Haves

  • Previous booking or travel industry experience is not required; training, educational resources, and ongoing support are available.

Responsibilities

  • Research destinations, accommodations, cruises, resorts, and vacation options.
  • Assist with travel bookings and reservation details.
  • Compare available travel options based on client preferences and budgets.
  • Help organize itineraries and important travel information.
  • Communicate with clients regarding booking details, updates, and deadlines.
  • Maintain accurate reservation and client information.
  • Research activities, transportation, and additional travel services when needed.
  • Stay current on destinations, travel products, and supplier resources.
  • Provide professional support throughout the travel planning process.

Benefits

  • Flexible scheduling
  • Training and ongoing educational resources
  • Opportunities to develop knowledge across multiple areas of travel
  • Performance-based earnings tied to bookings
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