Booking Officer

Anne Arundel County•Anne Arundel County, MD

13h•Onsite

About The Position

Anne Arundel County Government is hiring full-time, permanent Booking Officers for the Department of Detention Facilities. Booking Officers work at the Central Holding and Processing Center at the Jennifer Road Detention Center. This public safety support position responds to citizen inquiries and processes detained and arrested persons. The work involves processing arrested persons to establish records in County and/or State databases. Employees take fingerprints and photographs, prepare arrest and related records, and provide information to the public. Work is performed independently within established policies, rules, and regulations, and reviewed by a ranking supervisor through observation, records review, and results. Employees may be assigned day, evening, night, or rotating shifts and may be called in during emergencies or staffing shortages. Arrested persons may be verbally or physically abusive or hostile. The position requires overtime and shift work and is safety sensitive; employees are subject to controlled dangerous substance and alcohol testing. Selection includes a comprehensive background and medical evaluation.

Requirements

Graduation from high school.
At least one year of responsible work experience.
At least six months of computer keyboard-entry experience.
Valid non-commercial motor vehicle operator's license.
Ability to take fingerprints and operate routine photographic equipment.
Ability to prepare and maintain arrest and related records.
Ability to follow oral and written instructions.
Ability to operate a computer terminal.
Ability to hear and respond to questions from arrested persons.
Subject to controlled dangerous substance and alcohol testing.
Must complete a comprehensive background and medical evaluation as part of the selection process.

Nice To Haves

Ability to work all shifts, including rotating shifts, holidays, and weekends.
At least one year of experience in a position requiring strong attention to detail.
At least one year of customer service experience providing information and answering questions through face-to-face and telephone contact.
Experience working in a public safety environment.
Experience dealing with stressful situations and/or confrontational customers.

Responsibilities

Process arrested persons by collecting identifying information for entry into a computer database.
Assist with fingerprinting and photographing arrested persons and placing them in cells, as needed.
Prepare necessary arrest and related records.
Provide information to the public and respond to questions from arrested persons.
Notify parents or guardians of arrested juveniles.
Enter arrest information into a computer.
Work overtime and assigned shifts, which may include day, evening, night, or rotating shifts.
Be available for call-in during emergencies and staffing shortages.