Booking Coordinator-Private Events (Crypto.com Arena)

AEG Worldwide•Los Angeles, CA

2d•Onsite

About The Position

The Booking Coordinator-Private Event is responsible for creating and organizing systems to efficiently streamline venue, one-off, and corporate bookings. Working closely with the Sr. Manager, Booking - Private Events, this position conducts site visits and tours, places holds, builds offers, and gets contracts to execution. Crypto.com Arena has an unrivaled reputation for excellence, having established itself as one of the world’s busiest and most successful venues in the world. As the home of three professional sports franchises – the NBA’s Los Angeles Lakers, the NHL’s LA Kings and the WNBA’s Los Angeles Sparks – Crypto.com Arena has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Games, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 21 GRAMMY Awards shows. For a quarter of a century, Crypto.com Arena has been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts headlined by Taylor Swift, Drake, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and other live events. Crypto.com Arena is not only a great venue for sports and entertainment, but it also holds a special place in the hearts of the local community. The arena has witnessed many historic moments, unforgettable performances, and become an iconic landmark in the region for the most popular and important events.

Requirements

High School Diploma or its equivalency (BA/BS Degree Preferred)
2-4 years of related work experience (venue or special events preferred)
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); and ability to learn required business systems
Excellent and effective verbal and written communication skills, along with heightened interpersonal skills
Outstanding relationship building and networking skills
Ability to work well both individually and within a team environment, while adhering to departmental guidelines
Strong attention to detail, effective follow-up and follow through required
Ability to multi-task, adapt, and re-prioritize based on sales needs
Working knowledge of catering, regional venue operations, and/or the special events industry is a plus
Ability to provide sales reports and contact feedback to management on a daily and weekly basis
Must be able to work flexible schedule including evenings, weekends and some holidays

Responsibilities

Assist Sr. Manager, Booking - Private Events with prospecting new business for L.A. LIVE Campus private event venues.
Create and respond to proposals for inbound potential events and clients.
Research new event business coming to Los Angeles, conduct outbound phone calls and emails to previous clients and new prospect leads to build new relationships.
Draft contracts (based on templates), review Certificates of Insurance, and collect payments while working with AEG Legal Team, Finance, and Risk Management teams and clients to get contracts to execution.
Conduct site visits and tours of L.A. LIVE campus by answering questions regarding venue details and event operations.
Coordinate logistics with restaurants and venues that are not under AEG control.
Identify the top DMC, event planners, and other top corporate prospects and execute plans to establish relationships with these key targets.
Identify opportunities for convincing existing events to move to L.A. Live for future years.
Maintain customer and event information in the CRM system and Booking Calendar
Assist with other special projects/duties on a case-by-case basis and as assigned by manager.