Booking Agent

Sparta Networking • West Palm Beach, FL

3d • Onsite

About The Position

Sparta Networking is hiring Booking Agents to assist customers with travel reservations, scheduling, account updates, and general booking questions. This is a phone-based position where you will help customers review available options, complete reservations, make changes to existing bookings, and answer routine questions. Previous travel, reservations, or call center experience is helpful but not required. Paid training is provided.

Requirements

• Strong communication skills
• Comfortable assisting customers over the phone
• Basic computer and typing skills
• Reliable and organized
• Detail-oriented
• Professional attitude
• Ability to learn new systems and procedures
• Must be at least 18 years old

Nice To Haves

• Previous experience in travel, reservations, hospitality, customer service, retail, sales, office support, or a call center is a plus but not required.

Responsibilities

• Answer incoming customer calls
• Assist customers with new and existing reservations
• Review booking and scheduling options
• Make updates to customer accounts
• Enter reservation details accurately
• Explain available services and next steps
• Document customer interactions
• Help resolve routine booking questions
• Escalate more complex requests when needed
• Provide professional and friendly service

Benefits

• Paid training
• Full-time hours
• Consistent Monday–Friday schedule
• Ongoing team support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed