Longo Toyota Booker Flagger
About The Position
The Longo Toyota Booker Flagger is responsible for prompt and accurate processing of customer pay, internal and external repair orders and determining technicians flagging rate. We are looking for a dedicated individual who shares our passion for delivering exceptional guest service and who will contribute to our ranking as the #1 Toyota Dealership in the World. Come join our team! This position is 100% on site at Longo Toyota in El Monte, CA. The Booker Flagger Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $18.75. This position is 100% on site at Longo Toyota in El Monte, CA.
Requirements
- Individual should possess a high school diploma or equivalent.
- A minimum of one (1) year dealership service administration experience.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records; dealership warranty and administrative policies and procedures; mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
- Ability to compile, code, categorize, calculate, tabulate, audit, or verify information or data; pay attention to detail; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, internet and in person; and use standard office equipment.
Responsibilities
- Processes internal and external claims with labor operations and all necessary information required by the manufacturer in a timely manner to obtain best return for the dealership.
- Reviews repair orders written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
- Returns improperly completed repair orders to the person originating the document for correction and/or completion, as necessary.
- Determines and enters the applicable labor operation codes, failure codes, parts stamps and/or other administrative data required and enter them on the repair orders.
- Interprets and translated technician’s comments into damage codes/operation codes.
- Ensures all correct parts have been charged and if necessary re-priced.
- Locates damage codes for Warranty repairs.
- Flaggs the appropriate technicians for the hours earned on the operations they performed according to manufacturer policies and procedures.
- Supports the Billing clerk with customer pay internal and external repair orders.
- Works alongside the Warranty Administrator to check repair orders against the vehicle’s service history to avoid making duplicate claims and technician receiving double payment.
- Stays a breast on product changes, new products and warranties.
- Assist the Service Department, as needed.
- Performs other specific administrative functions as directed by management.
- Maintains high ethical standards in all actions.
- Maintains a professional appearance at all times.
Benefits
- Weekly Pay - get paid every Friday.
- 401k with a generous Company match
- Vacation (accruals earned on Full Time or Part Time status)
- Vision, dental, and medical care benefits available to any team full time team member
- Team member Referral Bonus Program
- Tuition reimbursement
- Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….
- Development and growth opportunities
- Free Employee Parking
- On-site gym, free of charge to team members
- Full suite of medical benefits, which includes health, dental and vision insurance.
- Ongoing training and industry education through our in-house “Penske College” to help advance this position from a job to a career.
- Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
