Body Shop Manager - Relocation Assistance Available

Truck Centers, Inc.•Morton, IL

1d•$66,094 - $99,141•Onsite

About The Position

Truck Centers, Inc. is seeking a Body Shop Manager to oversee daily operations, lead a skilled team, and ensure best-in-class customer service at our Morton, IL facility. This role is for a seasoned collision repair leader looking for their next challenge. The ideal candidate thrives in a fast-paced, team-oriented environment and has a passion for continuous improvement. Relocation assistance is available for this position.

Requirements

5-10 years of experience in a leadership role within a collision repair or body shop setting
Strong knowledge of collision repair, truck systems, and dealership operations
Proven ability to lead, develop, and motivate a team
Exceptional organizational, communication, and problem-solving skills
Experience managing budgets, analyzing data, and driving efficiency
Proficiency with computers, tablets, and MS Office

Nice To Haves

Freightliner dealership experience
CIC Level I or II training
Kaizen and/or Six Sigma Green Belt certification

Responsibilities

Lead and mentor a high-performing team – Supervise and support technicians, estimators, and administrative staff while fostering a culture of collaboration, accountability, and continuous learning.
Oversee all aspects of body shop operations – Manage the full repair process, from initial estimates and insurance approvals to final quality checks and customer delivery, ensuring efficiency and high-quality workmanship.
Ensure team members receive proper training and development – Implement structured training programs, mentor team members, and provide opportunities for professional growth to ensure industry best practices and evolving technologies are embraced.
Maintain compliance with company and OEM policies – Enforce manufacturer repair guidelines, warranty processes, and safety standards, ensuring all documentation and procedures are followed accurately.
Drive operational efficiency and shop performance – Set and monitor key performance metrics, develop strategies for process improvements, and implement corrective actions to maximize productivity, profitability, and customer satisfaction.
Collaborate with internal departments – Work closely with Sales, Parts, and Service managers to align goals, share information, and ensure smooth interdepartmental coordination for seamless repairs and superior customer service.
Foster strong customer relationships – Act as a key point of contact for customers, ensuring clear communication throughout the repair process, addressing concerns, and delivering an exceptional customer experience.
Manage shop resources and vendor relations – Research and select vendors for quality parts and materials, negotiate pricing, and oversee inventory management to control costs while maintaining top-tier service.
Ensure a safe and organized work environment – Maintain a clean, well-equipped, and hazard-free shop area that meets all safety and compliance requirements. Conduct regular spot checks to uphold workplace standards.