Body Shop Manager — Spokane, WA

Knudtsen FoothillsSpokane, WA
Onsite

About The Position

ABRA Collision Repair in Spokane, WA is seeking a hands-on Body Shop Manager to lead a growing, high-performing team. This role involves managing daily production, maintaining insurer relationships, and coaching technicians. The ideal candidate will be a leader who can balance operational oversight with direct involvement on the shop floor, contributing to the shop's growth and team development.

Requirements

  • 5+ years of collision repair industry experience, including some time in a leadership or senior estimator role
  • Comfort managing DRP/insurer relationships and understanding scorecard metrics
  • Willingness to stay hands-on and lead from the floor
  • Strong communicator who can develop technicians and build a team

Nice To Haves

  • I-CAR or ASE certification preferred

Responsibilities

  • Daily production scheduling and workflow across the shop
  • Insurer/DRP relationship management and scorecard performance
  • Achieving cycle time, gross profit %, and CSI targets
  • Coaching and developing a lean, high-performing crew
  • Hands-on involvement in estimating and production when the shop needs it

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
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