Body Shop Estimator

CS Ford Lincoln LLC•College Station, TX

About The Position

The Body Shop Estimator is responsible for inspecting damaged vehicles and documenting and scheduling necessary repair work. Candidates must have strong attention to detail and good customer service skills.

Requirements

High school diploma or GED preferred
Post-secondary automotive training or equivalent work experience
One year of dealer-level or large facility experience preferred
Broad scope of automotive mechanical/electrical knowledge
Excellent customer service focus
Neat, clean, and professional appearance
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Unrestricted driver's license and clean driving record
Can drive both automatic and standard-transmission vehicles
Basic computer and internet skills

Responsibilities

Identifies and documents necessary body repair work
Schedules repairs for customers either in person or on the phone
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Works with Body Shop Technicians to ensure the repair work is completed
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Serves as the primary point of contact for service and repair matters
Attends all staff meetings, trainings, and educational classes as required
Helps educate/train new staff members
Performs other duties as assigned