Body Shop Estimator

Mike Savoie Chevrolet•Troy, MI

7d•Onsite

About The Position

Mike Savoie Chevrolet is seeking an experienced Full-Time Body Shop Estimator to join our growing Collision Center team! Mike Savoie Chevrolet is a third-generation, family-owned dealership that has proudly served Metro Detroit since 1966. While our history spans nearly six decades, we continue to be one of the area's fastest-growing dealerships. Our success is built on a simple philosophy: doing the right thing for our customers and our employees. We are committed to developing our team members, providing opportunities for growth, and helping employees build rewarding careers in the automotive industry. At Mike Savoie Chevrolet, our employees are our greatest asset. Many of our team members have built long-term careers with us, contributing to the supportive, family-oriented culture that sets us apart. If you're looking for a workplace where hard work, integrity, and dedication are recognized and rewarded, we'd love to hear from you.

Requirements

Previous automotive collision estimating experience required
CCC ONE estimating experience required
Mitchell estimating experience required
Strong knowledge of collision repair procedures and vehicle construction
Experience working with insurance companies, adjusters, and DRP requirements
Ability to identify visible and potential hidden damage
Excellent customer service and communication skills
Strong time management and organizational abilities
Proven record of positive customer satisfaction results
Team-oriented, self-motivated professional
Ability to work independently with minimal supervision
Ability to manage multiple repair orders in a fast-paced environment
Professional appearance and demeanor
Valid driver's license with an acceptable driving record

Responsibilities

Inspect vehicles and prepare accurate, thorough collision repair estimates
Write estimates using CCC ONE and Mitchell estimating systems
Properly identify and document all visible vehicle damage
Prepare and process supplements as additional damage is discovered during the repair process
Communicate effectively with customers throughout the repair process
Provide customers with timely and accurate status updates
Work directly with insurance companies and adjusters on estimates, supplements, and repair approvals
Review insurance estimates and identify necessary repair procedures, operations, and supplements
Collaborate with technicians, parts personnel, and management to ensure efficient workflow
Maintain accurate photos, documentation, and repair notes
Ensure OEM repair procedures and manufacturer requirements are properly identified and followed
Take ownership of the customer experience from initial estimate through final vehicle delivery
Maintain customer satisfaction scores at or above company standards
Adhere to company policies and procedures
Ensure compliance with applicable laws and regulations