Body Shop Clerk - Herb Chambers Collision Center
About The Position
The Body Shop Clerk is responsible for providing administrative support to body shop operations. Greet customers as they arrive in a pleasant and professional manner, direct customers to the resources that will best meet their needs, and answer incoming phone calls promptly, politely, and professionally. This role involves screening calls, directing them to the appropriate party, or obtaining enough information for convenient follow-up. The clerk will also be responsible for receiving and recording cash, checks, and credit card payments, reconciling the cash drawer daily, and filing repair orders as needed. Opening and closing repair orders for all incoming and outgoing vehicles in a timely manner, operating office equipment and computer systems, and maintaining customer satisfaction at or above company standards are also key aspects of this position.
Requirements
- Must be an effective communicator
- Must be team orientated and comfortable in an open office setting
- Must have a strong attention to detail
- Must be able to operate in a fast paced environment
- Must be at least eighteen years of age
- Must be able to pass pre-employment screens (background and drug test)
Responsibilities
- Greet customers as they arrive in a pleasant and professional manner
- Direct customers to the resources that will best meet the customers needs
- Answer incoming phone calls in a prompt, polite, and professional manner
- Screen calls and direct to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer
- Receipt and record cash, checks, and credit card payments from customers
- Reconcile cash drawer daily, as directed by the accounting office
- File repair orders as needed
- Open and close repair orders for all incoming and outgoing vehicles in a timely manner
- Operate office equipment and computer systems as needed
- Maintain Customer Satisfaction at or above company standards
Benefits
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
- Medical insurance
- Vision insurance
- Dental insurance
- Accident insurance
- Critical illness insurance
- Hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings accounts
- Flex spending accounts (tax-free)
- Short-term disability plans
- Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
