Body Shop Clerk

Lakeside International Trucks•Milwaukee, WI

1d•$20 - $25•Onsite

About The Position

The Body Shop Clerk provides administrative and customer service support for the Collision and Paint Center. This role is responsible for ensuring smooth office operations, supporting production activities, and delivering exceptional service to customers, vendors, and internal teams.

Requirements

High school diploma or GED required
Strong customer service, phone, and interpersonal communication skills
Proficient in basic computer applications, including Microsoft Office (Excel, Word, Outlook)
Ability to generate reports, process repair orders, and handle purchase orders accurately
Strong organizational skills with attention to detail and accuracy
Ability to manage multiple tasks and priorities in a fast-paced production environment
Dependable, self-motivated, and able to work effectively in a team-oriented setting
Professional demeanor with the ability to interact effectively with customers, vendors, and internal departments

Nice To Haves

Previous experience in an automotive or heavy-duty commercial truck body shop, collision center, or service department preferred
Experience working with CDK Dealer Management System (DMS) or similar systems preferred

Responsibilities

Answer incoming phone calls, route calls appropriately, and take accurate messages
Generate and maintain repair orders in the CDK system
Prepare repair orders for closing and management approval
Generate daily, weekly, and monthly operational and production reports
Reconcile sublet schedules and related documentation on a monthly basis
Generate and issue purchase orders to vendors and suppliers
Participate in daily production meetings to support workflow coordination
Provide administrative and office support for collision and paint center production activities
Deliver exceptional customer service to customers, vendors, and internal staff
Assist with special projects and other duties as assigned by the Body Shop Manager