Body Care Manager

Natural Grocers•Hailey, ID

About The Position

The Body Care Manager is responsible for the successful operation and profitability of the Body Care department, including training, directing, and monitoring department staff. Department Managers are accountable for their own department’s success and are scheduled to fulfill Manager on Duty (MOD) duties. The position works five days and 40 hours per week, attends mandatory store meetings, and follows a schedule based on store needs that includes evenings, weekends, and holidays. Employees are expected to be hands-on and take on tasks needed to support the company.

Requirements

High school diploma or GED preferred.
Ability to pass food safety training courses and/or certifications required by law and keep certifications current and registered where applicable.
Ability to manage changing priorities and stay focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Highly organized with strong attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficient in MS Word, Excel, and Outlook.
Able to work five days and 40 hours per week, attend mandatory store meetings, and work evenings, weekends, and holidays based on store needs.

Nice To Haves

One to two years of retail experience in a grocery or retail environment; natural foods experience is a plus.
One to two years of experience supervising others.
High school diploma or GED.

Responsibilities

Provide world-class customer service as the top priority; answer customer questions according to company standards and policies, including use of Structure/Function statements and/or statements of nutritional support.
Demonstrate integrity, responsibility, and excellence, and adhere to company policies.
Create an inviting, full, and shoppable department.
Order products and maintain accurate inventory levels; manage department margin and profitability by minimizing shrink and maximizing effective purchasing.
Ensure in-stock products and conditions meet company standards, and offer and follow up on special orders.
Merchandise shelves, endcaps, and dynamic displays; manage and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
Train and monitor department personnel, assign tasks, and follow up on their completion; work with other department managers to cross-train staff.
Conduct active and passive demonstrations.
Assist with interviewing and hiring for department needs; work with the store manager on department performance and disciplinary issues.
Open and close the store, including completing DSR and the closing cash process.
Handle register functions, including backup cashiering, customer returns and complaints, and register shift changes and scheduled breaks.
Maintain the safety and security of customers and employees; occasionally manage business disruptions such as loitering, solicitation, emergency weather, and bathroom misuse.
Continually increase product knowledge.
Use SAP and inventory management software; run and analyze BEx reports, email, and use other information systems programs as needed.

Benefits

Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday pay for five holidays when stores are closed
Paid time off, including sick days and vacation, increasing with tenure
Paid nutrition education
Crew member discount
N}power customer appreciation and rewards program
Regular scheduled pay increases
Advancement opportunities and career development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, dental, and vision insurance for full-time crew members working 30 or more hours per week
Paid parental leave for full-time crew members working 30 or more hours per week
Paid medical leave through company-paid short-term disability insurance for full-time crew members working 30 or more hours per week
Company-paid short-term disability insurance for full-time crew members working 30 or more hours per week
Company-paid life insurance for full-time crew members working 30 or more hours per week
Voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance, for full-time crew members working 30 or more hours per week
Retirement savings plan (401k) with discretionary company match for full-time crew members working 30 or more hours per week
Healthcare and dependent care flexible spending accounts (FSA) for full-time crew members working 30 or more hours per week
Health savings account (HSA) with company match for full-time crew members working 30 or more hours per week