Bodily Injury (IHBI) Adjuster
About The Position
Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We are seeking Initial Handler Bodily Injury Adjusters to join our growing team supporting West Coast claims! In this role, you will be responsible for conducting the initial investigation of bodily injury claims, evaluating liability, verifying coverage, and driving timely, fair claim resolution. The ideal candidate will have strong analytical and customer service skills with the ability to manage complex claim situations from first notice through early resolution. Experience with MMR is preferred but not required.
Requirements
- Must have authorization to work in the United States.
- Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
- Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
- Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
- Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Nice To Haves
- Experience with MMR is preferred but not required.
Responsibilities
- Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence)
- For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims
- Recognizes and identifies body parts of a vehicle and understands other potential property damage
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Determines subrogation or fraud potential and how to handle
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement to help offset internet costs for eligible remote employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
